I recently had a bad encounter with the online store of FASTPRO. Their tool selection was impressive, but their level of customer care was lacking. When I contacted their customer service team for aid because I was having a problem with one of the power tools I bought from them, I received unhelpful and unresponsive communication. It was frustrating and inconvenient that it took several tries and several days to receive any type of resolution to my problem. Additionally, I thought their prices were higher than those of other well-known names, which made it challenging to defend buying from their shop. Although their goods may be of high quality, it is difficult to suggest FASTPRO to others due to their unsatisfactory customer service and expensive prices. Overall, I was dissatisfied with my interaction with FASTPRO, and I would advise others to exercise care when dealing with them before making a purchase from their shop.