I bought this device in early July and suffered from it from day one! The remote is a very cheap remote that only worked half the time. The booklet that accompanies the device is the only instruction manual that you will receive. There is no video and I had to call and email them multiple times to get minimal help. Broke after 30 days. 550.00 and I almost screwed it up! I contacted Artograph and they told me to contact Revain, I contacted Revain and was told to contact a third party who was NoteWorthy Goods which did NOT help at all and again I was told that I need to contact Artograph. I went back to Revain and luckily they refunded my money. Revane was only an intermediary when Artograph Or Noteworthy Goods had to step in. Thanks to Revane who always helped me. The Flare 450 was nothing more than a very expensive, underperforming projector.
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