Ordered on 05/03/16, received free shipping on 05/10/16 - so received in reasonable time. The box contains the media basket itself (as shown in the current image) and two pieces of blackwater flow director. One is for use without a skimmer and the other is for use with a specific skimmer (I think because it fits better). However, I opened the box and found that one of the parts of the black water guide was partially broken. This is a part used on some skimmers. I don't plan on using a skimmer right now, but in the future I might change my mind and use this thing. I contacted inTank, LLC through their website and asked if I should re-superglue them and if so what type of superglue they could suggest that would be safe for the reef aquarium. I will update this when I hear from you. Update: I heard about inTank the next morning! They took care of the problem and meanwhile said I could use superglue as a temporary fix. I will have a new article soon! They have the best customer service I have ever experienced! Thank you Stevie!
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