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1 Level
763 Review
43 Karma

Review on Dhound by Daniel Evans

Revainrating 5 out of 5

Terrible customer service and limited options

You've got to have an account with them at least one month if you want any level of support, even then there's very little they can help you do beyond basic email filtering/blocking for certain domains (which I understand comes standard). They're good about sending emails out when someone gets reported or banned. At this time there are not many features available, so it would be best to use something else in your situation before considering them. It was great having access to our network from home again!

img 1 attached to Dhound review by Daniel Evans

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Pros
  • Easy peasy user interface
  • Great reporting capabilities within Webroot admin portal
  • Can send automated alerts via Email / SMS upon being triggered.
  • Good amount active users helps keep services up & running without getting too oversold during peak hours.
  • Abilityto run as VMware guest OSes using vSphere 5 Enterprise Edition