The best thing I like is that it has an option for me as administrator, so if there's any problem with my account or mailbox then i can contact directly from this application which helps us in time management when we're working remotely! Sometimes they have some bug but after few days everything will go back normal again without warning messages (which makes difficult to understand). It was great experience using them since its helpfull while managing remote workers who are located all over world especially during Covid-19 pandemic situation where everyone needs support at least once every day just by logging into their mails through web browsers etc..