I like the feel and how it works. I can't get them to work. The non-contact tester is great, but the device just freezes. Replaced battery to no avail. To resolve the issue I called Ideal and asked what was going on. The service told me that they would contact the engineers and wait for the call. I'm still waiting. Honestly, I've believed in the perfect tester for 40 years. It's the only kind I like. I've tried different types and always come back to my ideal testers. Now that I have my own company, I provide my employees with the perfect testers. The advantage of having an electrical tester and a non-contact tester in one tool saves time and effort.
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