Review on Freestanding Electric Fireplace With Mantel, LED Log Flame, Shelf And Remote Control - 32" White Heater With 1400W Power By HOMCOM by Adrienne Parker

It would've been 5 stars if Seller Support would have replied. I had ordered this electric fireplace after researching several others, here on Best Buy and on other websites. For some reason, I was thinking this fireplace was one that you didn't have to use the fake flames while using the heat. I thought the company had sent me the wrong model and I contacted them through Best Buy. They did not reply, not even to tell me I was wrong. I did realize my mistake after contacting the Seller. Regardless, I would want the Seller to reply even just to verify they received my contact. This does not make me feel secure in case I really should have a need to contact the Seller for their help. Otherwise, the electric fireplace works great! You don't even pay attention to the cheesy flames after awhile. It looks nice and fits my t.v. perfectly.