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1351 Review
68 Karma

Review on Thebing Agency by Stephen Parkell

Revainrating 5 out of 5

Thebing Agency - New Website for My Hotel Resorts

Nothing! We are so excited about our new website! It does what we want it to do as promised. They were very professional throughout the entire process and extremely helpful at all stages!! There was nothing I did not like - except waiting. ! :) If anyone has questions please ask me via email or text/call. Thanks again to Robyn & everyone else in his team from day 1 (from initial design stage though implementation) until now with any problems that have arose since then. !! I like that they are always willing to help with any questions or concerns we have throughout our process! They truly care about their clients' needs. From start-up through implementation/designing, there were never issues which made me feel as if this was not something important enough to them in order to get it right. This agency has helped us implement many different types of programs into my hotel's reservation system from website changes to new payment options.

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Pros
  • Very responsive when needed; attentive customer service representatives who take time out for you during busy times
Cons
  • So-so