I love how easy it was for me as an individual who never worked in another restaurant ever before, using this system! The customer service side of things could be improved if they were more proactive with their training or support services though - not enough people know about these tools because there are no advertisements other than word-of mouth advertising (and even then most places don't do much).
Also have used many types food ordering systems from different brands but none come close compared to menupro's ease at creating what we want our customers eating without having too long between orders being placed so fast paced restaurants can order quickly when needed!!