The service is fast and easy to use, and comes in very handy when you are trying to find information on your own. It’s not as good as I had hoped. There are a lot of bugs and issues. I have to keep restarting the software, and it takes a long time to get in and out. I’d like to have it up and running much faster. I’d recommend trying it out to see if it is a good fit for you. I’m helping with a marketing campaign, and Meltwater has been great at finding articles and helping us see what our competitors are doing. Sometimes it’s hard to find things, but it is a great service and I haven’t had any problems so far.