I bought one of these frames and it was great. The packaging was excellent and the quality matched the price. I ordered a second one and was just as happy. I ordered a third frame but the packaging was completely different and the frame was scratched. I processed the returned one and ordered a new frame, believing it was a one-off problem that can happen to anyone. The fourth frame arrived and was neatly packaged but also damaged. The picture hook holes weren't drilled properly on one side so I couldn't attach the hooks and use them for the landscape orientation. I replaced the image I wanted to put in the frame with a portrait image and saved the frame. So I bought four frames. The first two are in excellent condition, the third is unusable, the fourth is damaged but can be salvaged. The quality is too unreliable for me, so I will not buy frames from this manufacturer again.
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