They are not soft. It used to be, but Oral-b screwed something up. I recently went to the dentist and the Oral-b "Soft" compact head toothbrush they gave me was the same - NOT SOFT. My gums and palate (from brushing the backs of my upper front teeth) are torn. My teeth have become more sensitive. I don't need my gums any more than they do. Shame on Oral-b. I recommend the Nimbus microfine (compact size) toothbrush.
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