I love the ease of use and the fact that I have a history of the items being returned so that I am aware if any problems with the return or not. I also like that I can track returns of each specific customer. The only thing I dislike about SMRT is that sometimes when you need to return a customer's item it takes a little longer than it should. I would recommend this product for anyone who needs a good returns system that will help their company save money. It helps us keep track of our returns and gives me a list of every return we've done so I know which ones are still pending.
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