We received these walkie-talkies and I was immediately struck by their cheap, flimsy construction. Like the other reviewer, I wasn't able to open the battery compartment on any of them. The instructions only say to open the door. So how do you open the door? To make matters worse, one of our radios had its power/volume button completely still, like someone spilled Crazy Glue on it. I have strong fingers, but I couldn't move. Looking through the instructions, I finally found a website address in small print. I went there and finally found an email contact. I emailed them and got a reply a few days later. In the end it turned out that they wanted me to send the defective product back at my own expense. And that was after eagerly letting them know that I am a Revain Vine reviewer and will be reviewing this product. something I'm ashamed to ever mention. I narrowed down their first downside by even contacting their support team and the second downside by mentioning who I am. How do you think they will treat regular customers? I advise you to avoid this poorly designed, poorly manufactured product from this worthless company. Even if they work, you're paying $130 for a cheap toy.
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