I love that it provides an easy way for my customers (grocers) as well our suppliers/vendors who ship directly from us or through 3rd party carriers like FedEx Freight etc., which is so important now days! The interface can be confusing at first glance but once you get used its simple enough if your familiar wtih system navigation tools - we are able to quickly find what they need without having them ask questions over &over again.- We also use this software during audits by state agencies such as FSSA's FNS program- It allows me see all of their orders / shipments along side ours easily via tracking numbers.- Its quick access makes shipping out goods much easier than using eftpos terminals when dealing direct customer service issues where time matters most!!