This is the second one I've bought. The first one was in terrible condition and didn't include all the parts of the speaker. I ended up sending it back for a refund. This one works and looks perfect. I've been using one of these devices in my office for the last 2 years and it's been great so I decided to buy one for my home office phone. Setup was very easy and everything works well even without a dedicated cable. I just use the headset button on my Yealink phone to use the headset for this and the buttons on the dock for everything else. That's a good provider.
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