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1251 Review
22 Karma

Review on Wrangle by Michael Vargas

Revainrating 5 out of 5

Great toolset; awesome customer service

The support from Wrange has been great! They have helped me with my questions regarding our subscription plan as well as implementing some of their other products we use at work (like Asana). I haven't found any issues so far but if there are problems they're quick to respond. My favorite part about working in an agile environment that uses wrangle is being able to create new tasks/projects quickly without having to wait days or weeks before someone else can see them - it just works immediately when you click "Create Task". It's also nice not needing to leave emails open all day waiting for responses which would be very time consuming otherwise. Being able to send out task lists for each member within seconds instead of hours saves us tons of time every week! Wrangle has made it much easier to track and automate workflows. Not only is it easy to use, but it is also very easy to customize. There is a learning curve to use Wrangle, but the staff is very helpful and will make sure you are successful. I also like that I can access Wrangle from my phone or computer. I don't have to worry about being in the office to access it. Tracking time spent on each task is very helpful. Wrangle has also helped to reduce time to resolution by automating our processes.

img 1 attached to Wrangle review by Michael Vargas



Pros
  • Easy interface
  • Good customer service response times.
  • Automates many manual steps needed between projects
Cons
  • All fine