The interface is very easy to use, it has all functions needed as well as extra backups that i don't require (but still works with my requirements). It's good price compared to many other providers in this space which provide less benefits or have additional fees you need to pay monthly. It also does simple data recovery if not used/setup correctly and with appropriate storage devices - we only backed up website files, but they should cover anything I need done (including web site content) without needing support or having to call them out specifically! Easy setup and admin features make using it straight forward. We had some issues during our initial months of trying to figure out how best to set it up ourselves and so decided on purchasing a month subscription plan at a lower cost than going fully self managed. This has given us peace-of-mind knowing that there are technical back ups being taken automatically as required by a 3rd party service provider. Having multiple servers helps in ensuring redundancy. I like the fact that I have a lot of flexibility over what I want to backup and that I don't have to manage the server or anything. I think the pricing is a little bit high, and it would be nice if we could have a free trial. It's a little difficult to use, but I think that is mainly because I'm not familiar with the service. I'm able to backup our website and our email. I've been able to restore our website and email after a power outage.