Try to track down ArcEnCiel's customer support if you want to play a hunting game that actually takes place in the real world. I was under the impression that their products would be appealing, but boy, was I ever mistaken! They might as well be playing a game of hide-and-seek with their patrons the way they act. Their website is as difficult to use as finding one's way through a labyrinth while wearing a blindfold, and their customer service representatives are about as helpful as a fish out of water. I placed an order for a tactical backpack, and when it arrived, it appeared as though it had been through a battleground. Don't even bother attempting to get a replacement or a refund because it's about as likely as you catching a unicorn! Find a shop that provides genuine concern for its clientele to protect your equilibrium and go shopping.