I like that you can send emails with different templates, as well as add links to be clicked when people open them in their email clients or inboxes! It's very easy for me personally because it has taught my business so much about sending out newsletters/emails which have been received positively by our customers!! There are some bugs here & there but nothing too serious at this time.
We've only had one issue where someone was able to see what we were working on before they signed up (they weren't even aware of us!). So far all seems good though :) Great software if your looking into having an effective way to manage customer communication through various channels - whether its social media posts / blog articles etc., then try using something such as Mybizmail firstly! The benefits include being proactive instead of reactive via other methods, plus more importantly keeping track of everything within 1 place rather than several places separately.