We've had a V-Tech phone system for over 10 years and it wasn't holding a charge so we decided to just swap out the phones. I love that you can get a wireless phone system without an answering machine because we don't need it. My favorite feature on this phone is call barring, which is the main reason we chose this model. The phone works well although it was a bit confusing to set up. I'm having some issues with call waiting - I couldn't answer a second call twice as has happened since we set up the phones. I'm not sure if I'm doing something wrong or not. A few things I don't like: 1. Setting up the phone book seems a lot more of a hassle than it needs to be.2. While I like the fact that I can set a separate ringtone for different groups, I don't like that the main ringtone rings first and then the second ringtone is a custom tone. I'm not sure if this is everyone's experience, but this is mine. There are other things I need to get used to, so I haven't decided yet if I like some of the features. But overall I'm happy with the phone.
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