The interface is simple even for my non technical self! They were helpful when I needed help navigating it during training which was fantastic because our tech support wasn't great at that time either!! Not much but they do provide updates so we are very happy about this feature in particular (and free!) as well. We didn’t have any major issues; however some of the functionality could be improved such as being able access information through external links like facebook etc without logging back into account? It does not allow multiple users within one login session unfortunately. If anyone asks me what tool should look out for I would say job pointenetwork/employerportal has been an amazing experience from day 1 - no regrets here yet. ! The ability to create new projects as well as track them is great! You are able to view all of your jobs in one place and the status for each job can be changed at any time. I am not too crazy about how it works when adding tasks but that may just have been my setup. It has made managing our jobs easier since we were previously using spreadsheets.