I like that they are able to customize their product according to my needs (which may be different from someone else's).
They have helped me so much with creating new designs for clients, which was quite helpful when launching our business! There aren't too many complaints - but if there were we would definitely keep using them :) Their support team has been amazing!! We've used them at times to help design other clothing products as well! You can always count on getting custom made items quickly once you're ready to go live; it helps us get more work done while increasing client satisfaction.