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Kuwait, Kuwait City
1 Level
749 Review
64 Karma

Review on Bosch Thermotechnology Tronic 5000 T 40-Gallon Standard Electric Storage Water Heater (ES40M) by Dave Johnson

Revainrating 5 out of 5

An expensive water heater for less than 1 year!

The reason I purchased this hot water is the warranty and the premise of high quality products by Bosch. After 3 months the product began leaking. Just a few cup fills at first. Our hot water heater, incidentally was installed by a licensed plumber. Soon it began leaking more and more water. A plumber was called. They did a thermal imaging and determined the tank had a leak. I called the Bosch warranty department and told them what happened. After an hour on the phone they told me to have the plumber call. They did. Spoke to them at great lengths, told the plumber we would need to have an HVAC person call. Then they hung up. I spent 1300$ for a product that began leaking after 3 months. I’ve paid an electrician, plumber and now a HVAC person ( almost $400) per the insistence of Bosch Warranty for a product with a 10 year warranty. Today I paid to have a Rheem water installed. The Bosch hot water is in my driveway awaiting the next demand from the warranty department.Do not buy this product under any circumstances. It is poorly manufactured and for all intents and purposes, is not covered by the company. I learned my lesson.

Pros
  • Water Heaters & Parts
Cons
  • Lack of energy efficiency compared to newer tankless models, resulting in higher energy bills