The most useful feature is that it allows you to track your documents through all stages from creation until final processing by an authorized user such as yourself or another department manager with proper access rights. It also has other features but I don't use them because they are not very practical when compared to others like ours (DPM). There's nothing bad about this software; however if there were some improvements then we could have used their product instead! Tracking our incoming emails into different folders helps us keep organized since each folder represents its own project/task which makes things easier during daily operations management tasks. We can now easily see who created what document at any given time so no one forgets anything important anymore even though tracking may seem easy enough sometimes. This will help me save my boss' valuable work hours everyday knowing he doesn't need to spend his precious days.