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PackageX Mailroom Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Office, Package Tracking

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Description of PackageX Mailroom

PackageX works at the heart of the latest advancements in machine vision and Artificial Intelligence (AI) to deliver world-class mailroom management and delivery automation solutions. Our products are powered by the cloud and are trusted by leading teams like WeWork, DelVal University, Symphony Workplaces, and more in 100+ cities across the globe. PackageX Mailroom is the mailroom management software for smart teams. Make contactless deliveries possible and operate self-serve mailrooms for your business. 📦💌 Our mailroom management software uses machine vision and AI to automate your mailroom and front desk operations. PackageX Mailroom is easy to use, highly scalable, and works across industries, including: 1. 🎓 Higher Education, 2. 🏡 Real Estate, and 3. 👨‍💻 Virtual Offices, 4. 🏢 Co-working Spaces, and 5. 🛎️ Hotels & Restaurants How it works? Simply snap a photo of any package or delivery label (even handwritten! ✍️), and PackageX Mailroom management software will: 🌟 Automatically extract all relevant information, 🌟 Match deliveries to the correct recipients, 🌟 Manage notifications, 🌟 Send alerts and reminders to all recipients, 🌟 Collect proof of pickups, and 🌟 Keep track of every item that enters and leaves your mailroom Why PackageX Mailroom? 👉 Trusted by smart teams at WeWork, DelVal, and more in 100+ cities worldwide 👉 100% powered by the cloud. No specialized hardware needed! 👉 Scan packages and notify recipients with the click of a single button 👉 Painless inbound and outbound package tracking 👉 Quick and powerful search: search by carrier, retailer, sender, sender address, or recipient 👉 Read printed, handwritten, and even partially destroyed labels 👉 Users can assign a designated pickup person to collect all of their business's packages 👉 Fully contactless delivery management options 👉 Real-time data and insightful analytics for smarter mailroom operation management 👉 Custom branding features to personalize email communication 👉 Access to our "Virtual Mailroom" features. Convenient call to action buttons within your notification emails. 👉 Touch and Face ID Login 👉 24/7 access to our world-class customer support team
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Reviews

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Type of review

Revainrating 5 out of 5

Robot Rules Automates Everything You Need

The ease with which I can create rules for my packages is great! Having an automated system where you don't have to worry about forgetting something or making mistakes makes it easy workflows that we've been able to use over our entire organization's time period as well as train new employees quickly when they come onboard. There isn’t anything bad yet so far but there might be some times were things could get confusing if someone has never used this software before because its not intuitively…

Pros
  • Easy programing
  • Automatic tracking
  • Tracks changes automatically (for package updates) into one place.
  • That are way more expensive costing upwards per month instead just free here :)

Revainrating 4 out of 5

Great tool at reasonable cost - even more helpful than expected

I love that you can set up rules for things such as when someone gets an email from me or not. You can also have it send out emails if certain conditions occur. It is easy enough to use but has some complicated features which could be better explained with examples. The customer service support is great! They really go above and beyond any other vendor we've used so far. I would highly recommend this product over others because they're always willing to help and do what they can to make sure…

Pros
  • Ease in setting everything how i want / need/ like
Cons
  • No downside yet

Revainrating 4 out of 5

Very user friendly platform with great features

The software is very user friendly with its interface which allows new users have their work done easily without much hassle. It also has many other features that make it easier for any business looking out for such application. I would say there isn't anything negative about this platform as far as i know but if you're using an older version then upgrading should be considered, otherwise everything will run smoothly just fine! Managing our packages from one place was so easy because all…

Pros
  • Easy to use & navigate no confusion at anytime what's happening in my account once logged onto website/app (I think)
Cons
  • Nothing really comes top mind except maybe some sortof automation like emails sent automatically everytime something gets rejected / approved