Review on Roughgear by Ali Huseynov
Roughgear
Hello there. The topic I want to write today is about Roughgear. Roughgear is a sporting goods store that was created in 2004. The difference of this store from other similar stores is that it sells products for camping, trekking and other similar sports. This is a very different industry, because I have rarely come across such stores before. Roughgear has its own hotline, support email and some social media accounts.
But according to my research the support team is not available 24/7 which is one of the minuses of the store and I hope it will be replaced soon Roughgear also has its own official website and people can order any product they want through this site.
The site is very easy to use and order. Plus the availability of multiple payment methods is perfect for customers' convenience. Most of the customer feedback about Roughgear is positive, and it really is an excellent showpiece. But sometimes delays in deliveries are among the features that need to be fixed. Roughgear, which cares about customer satisfaction, will solve this problem as soon as possible. That's all for today, thanks for reading.
Pros
- It manages to distinguish itself from similar stores
- There are many payment methods
Cons
- Support team's working hours are limited
- Deliveries are sometimes delayed
