
Two or three years ago I used a JETech screen protector on my S7. It was easy to install and secure as advertised. I just got a new S9 and based on my previous experience with JETech I ordered a screen protector for my new phone from them. I wonder if this is really the same company as before as my experience this time was totally opposite. Your installation procedure has changed, become unnecessarily complicated and failed with the two protective films included in the kit. When I first tried to peel label 1 off, the protective covering on the tabs that hold the protective film in place did not come off. Tried to save but couldn't. On the second try I was able to successfully remove the protective film from the tabs, but when I started removing the label 4 the screen protector that was supposed to stay on the phone came loose along with the label. Tried to "swear" to separate the protective film, but again without success.

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