1 Level
814 Review
37 Karma
Review on Complaints Pro by Ken Kowal
ComplainPro is User Friendly With Great Features
I liked how easy it was for me as an admin of our firm to use this system. It's very user friendly with all the features included in one place! The only thing i didn't like about complaints pro was their pricing structure which seemed too high compared to other similar services out there but they have since lowered prices so now its more affordable! We love using complainpro because we are able to track issues quickly and easily allowing us time to resolve them before any problems escalate into something bigger than what can be handled by just 1 person.
Pros
- Super simple interface
- Great customer support staff
- Can keep notes along side everything else, including photos/videos etc.
- Very quick turn around if anything needs resolving or fixed promptly (most times within 24 hours)
Cons
- Not always intuitive layout when trying things at first price is still pretty steep
