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Russian Federation, Tulsa
1 Level
748 Review
46 Karma

Review on XXONE by Toby Galbraith

Revainrating 3 out of 5

XXONE: Letdown and Overhyped

I recently went to the XXONE website in the hopes of finding a reputable electronic and accessory online retailer. I was let down by their poor product range and shoddy customer service, though. The website's layout is boring and uninteresting, and it was difficult to navigate through their small selection of cheap goods. The checkout procedure was lengthy and annoying, and their rates are not competitive. They made issues worse by providing useless and unresponsive customer support. I tried to call them to ask a question about a product, but I got disconnected after being on hold for hours. They have a complicated return policy, and they make it difficult to request a refund or exchange. In conclusion, I thought XXONE was overhyped and underwhelming. They should be avoided because of their subpar products, subpar customer service, and inflated costs. I advise you to search elsewhere if you're looking for a reputable online retailer of gadgets and accessories.

Pros
  • Service to customers is superb.
Cons
  • Mostly okay, but...