It's really very easy to use this tool as it have many features that we could leverage within our organization without any problem! I don't think there are anything specific i dislike with them they do provide what you need for ad management or at least most of your requirements if not all!! The support team provides excellent suggestions when needed so far everything has been good. We're using their platform since last one year now which solved almost 90% from my queries regarding ads managment/autosuggestions etc The team has been extremely helpful with my questions about our business needs. They have always responded quickly to requests for assistance or changes we've made. I like that they are flexible enough to work around your schedule. Sometimes it can take some time to get an answer from them but once you do receive one, they're quick to respond again! We hired adsynthetica because of their flexibility and ability to work within our budget constraints to help us reach new markets through video ads.