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Quincy Rao photo
Mongolia, Ulaanbaatar
1 Level
77 Review
0 Karma

Review on LG 32UP83A-W Computing Monitor with FreeSync, High Dynamic πŸ’» Range, 75Hz Refresh Rate, Wall-Mountable, and Compatibility with 32ML600M-B HD Display by Quincy Rao

Revainrating 2 out of 5

DOA. LG support is not very good.

The monitor is beautiful. The picture quality and the sound are excellent. However, the HDMI interfaces did not work. The monitor has 2 HDMI inputs and a DBI19. DBI19 works great, but if you're using Windows 10 or Windows 11 and an HDMI cable, computers will never recognize this monitor. A two-hour conversation with LG's technical support brought no result. The technician asked me to do all the things I had already done like turn off the monitor for 10 seconds, restart the computers and run the Discover command on the 2nd. monitor etc. No improvements. The technician then told me it was because I wasn't using a high speed HDMI cable. I am using a GE high speed commercial cable. In the end I gave up and returned the monitor to Revane.

Pros
  • High scores for support and durability from testers
Cons
  • outlet required

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