I like that it's easy to use, has all my customers' information stored in one place (instead having them fill out their own forms).
The customer service can sometimes be slow if you need help right away or are trying something new! Overall though everything works as expected when using this program - just make sure your internet speed isn't too low because some things take awhile so don't get discouraged by waiting times!! It helps organize our inventory very efficiently which allows us more time at work than ever before since we have saved tons of paper from being wasted/misplaced each week due to forgetting where exactly what was kept once they were put back up after receiving items off order etc..