The product has very good features for my application needs! It helps me to be more efficient by managing my data better than other applications I used before it. Very user friendly - great documentation is provided so that one doesn't have to struggle while using this software! They could provide some training materials for those who are new to their products as they don’t make things too obvious if you know what I mean :) No cons at all- best decision!! Tracking time taken/spent/used in projects. More importantly, saving of time when comparing project cost & expenditure with our internal finance department. The best part is the ease to access from anywhere with the app/website. It's amazing how simple it can be to apply and pay for the benefits! It would be great if there was an option to upload receipts or scan documents as well. I've tried other apps but none of them are as user friendly as this one. It's been very helpful to keep track of my benefits since they're tax free and not subject to state sales tax.