It’s easy to use even if you have minimal experience in using software like this one. The customer support team has been helpful with any questions or issues I've had since we implemented it and they are always willing to help out. Some of our employees who used other programs were hesitant at first but once they realized how simple it was for them to navigate through all of the modules they started loving it! Nothing really so far as far as dislikes go. We needed something more cost effective than what our current program offered us and also wanted something easier to get new hires up to speed quickly. This product fit both those needs perfectly.