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818 Review
43 Karma

Review on RenegadeWorks by Travis Filippi

Revainrating 4 out of 5

Reviewfy is an intuitive tool that brings together both customer ratings & feedbacks

Most of all I like how it integrates with our Google CRM as well. There are two kinds of reviews - 1) User-generated content (UGCs), which include comments about product or services received; 2) Customer rating provided by third parties, such as search engines and other websites. The system also keeps tracking user activity, allowing you to see what features your users use most often. It's easy for staff to moderate UGC, while keeping track of who submitted them. We've been able to identify trends in terms of positive/negative sentiment from different regions and industries. This has helped us understand better where we need to focus our efforts to maximize engagement.

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Pros
  • Easy access control via an interface that allows end clients sign up into their account directly.
  • Great way get customer opinions! With this platform i have seen great feedback coming back fast through surveys.great tool!!
Cons
  • At first everything was good until one day when there were problems accessing site