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Mexico, Mexico City
1 Level
755 Review
54 Karma

Review on Zurn 1 600XL Wilkins Pressure Reducing by Shane Sanchez

Revainrating 5 out of 5

Good customer service

I bought this PRV for my new home. Worked great for 6 months and then stopped working. I noticed water leaking from the water heater safety valve. Then I noticed the pressure slowly increasing from 60psi to 150psi which was alarming. The water heater was off so it wasn't thermal expansion. Customer service honored their warranty and provided a repair kit overnight that fixed the problem (pretty easy to fix). When companies endorse their products, it makes a big difference. That they failed so early is alarming. My guess is that it may have been damaged by dirt in the line (although there is a strainer on this unit). The time will show.

Pros
  • Elegant design
Cons
  • So so