I like how they are always willing to work with you if there's something wrong or needed changed. They're very honest people who will tell you what needs to change so you can make your own decision as to whether or not the changes would benefit you. It took me about 2 weeks before I got my first draft back from them for proofreading. We had some issues when sending the final copy to our publisher - which could've been solved by more time spent going over all details. However, once we did send the finished product to the publishers' editor, everything turned out just fine! Very professional service and great communication all around.
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