I enjoy how fast and easy it was for us to set up for our small business. I have not yet had problems with any of my customers or clients - but I will say that the system does help me track them much easier now too! Some have been very picky about what they want in their website, so a little customization may be required here. Overall i am happy with this product and would recommend for its fast set up process and ease of use for us. The fact that we are able to customize almost everything we need to make sure we are providing the best experience possible for our users/clients. I like that you can use it when your at home or work from anywhere as long there's an internet connection available! It would be great if they had some sort of desktop version for those who don't have access through their computer (iPad/Android). Also sometimes i need help with something but its hard because im not always near my laptop so having this app makes things easier since we're both connected online without even needing someone else in sight all together :).