When I first received the package the legs were missing but the manufacturer/seller sent them to me direct. It took a little while but it was worth the wait (I hate cleaning the tray). When I received and assembled everything, the cat was a little skeptical about this, but got used to it quite quickly. It's very quiet, you hardly hear it as it cleans itself. It is simple and of excellent quality in terms of value for money. The only downside is that she is a bit tall and likes to stand outside and pull litter out of the box, which is very easy given her large size. The smell is still bad but I think it's due to the filler I'm using (clumping corn filler) so I'll try the crystal filler and see if it gets better. Make sure the inner lining is attached properly or you'll have clumps of dirty stuffing stuck to the side!
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