We have been using Starfleet for over 10 years. It has been great all the way through and we are extremely pleased with it! The system is very user friendly and there were no issues when we first implemented it. The support team is amazing and always willing to help out if needed. We don't have any dislikes at this time. We would however like to be able to set up multiple locations in one account. This is somewhat difficult, but I am sure that they can fix this issue. We have had an excellent experience with Starfleet so far! They have been very helpful throughout the entire process of implementing and training us on their product.