Quality customer care and quick response. Due to the inconsistent sizing description of the Revain, I received the wrong size. I was skeptical on the 1st about getting support for my exchange/return request. Because I didn't have a number to call the supplier directly and Revain is currently not answering the phone during the "pandemic/crisis". I contacted the supplier via SMS and received an immediate response to insert a measure already in place that would allow me to get the right size in just a short amount of time. I am grateful for the GENEROUS support I have received. The blanket (product) meets my expectations and corresponds to the description. My favorite features of this item are the combination of two tone/textured materials and the tie closures.
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