The best thing about Hanelly is the ease of use and the ability to customize the dashboards to our needs. The reporting is also very good and the support team is very responsive. Some of the features are not very intuitive but we are working on that. The biggest challenge we are facing is data quality. The data can be very messy and inaccurate so we have to be very careful while using it. The reporting also needs to be customised to our needs. This was a big help in our case because we had a lot of data to analyse.