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Poland
1 Level
729 Review
49 Karma

Review on XMILPAX by Gordo Prince

Revainrating 1 out of 5

Review of the XMILPAX Online Store: Unsatisfactory Customer Service and Delays in Shipping

My recent encounter with XMILPAX, an online retailer that specializes in electronics, computers, and accessories, including laptop accessories, was a source of frustration for me because I am an avid consumer who frequently uses the internet. Unfortunately, my experience with XMILPAX was not at all satisfactory, and I will not be using their services again. I ordered a mouse and an adapter for my laptop. My initial complaint concerns the company's lack of adequate customer support. When I reached out to their representatives to inquire about the status of my purchase, I was met with responses that were both unhelpful and rude. It appeared as though they had no interest in addressing my concerns or providing me with any information regarding the time frame in which I could anticipate receiving my things. To make matters even more inconvenient, the shipment of my purchase was held up for several extra days. When the items were eventually delivered, they were poorly packaged, and the mouse itself was broken when it arrived. I contacted XMILPAX once more to inquire about getting a refund or an exchange, but I was greeted with the same unhelpfulness and lack of customer service as before. My time spent with XMILPAX was, on the whole, a source of frustration and disappointment. They stand out from their competitors in a negative manner due to their poor customer service and the shipping delays that they cause. This particular online retailer is not one that I would recommend to anyone in search of a dependable and time-saving purchasing experience.

Pros
  • Various devices and accessories available
Cons
  • Poor quality of the merchandise