
The price, ease-of use for both our internal as well external reps - I have yet not found anything in particular i dislike about this software! It has helped us keep tabs and track all interactions between ourselves, clients or prospects AND other team members who are working alongside them through email threads etc.- we've been able to see what was said before hand so there were no surprises once it reached their desk manager/client lead ect..

Nothing really comes close but if anyone wanted easy integration into MS Outlook then bitochon might be worth considering because its fairly simple too do just exactly like how Microsoft used to provide when doing mass emails out within larger teams.