I liked how easy it was for me, as an internal employee of our organization to use this software. The user interface is very intuitive and simple to understand. It's also very functional with its various features that make working from home much easier than other similar programs, making productivity higher at work. Sometimes when I have been using it while sitting in front of my computer screen at the office, it can be difficult to read text or see icons. This would not be something that bothers me too often but if it does happen then just try adjusting your monitor settings accordingly. I am able to take care of some administrative duties remotely without having to come into the office, which saves time and makes things more efficient overall.