The analytics are very detailed, and the platform is designed to be extremely user friendly. It's a bit pricey, but worth it. I like that they created a platform that helps B2B marketers connect with leads and prospects. There are so many great features, and it's easy to get lost in them! I haven't found anything I dislike. Our sales team has been using the platform for nearly a year now, and they couldn't be happier. The platform makes it easier to access and follow through on our sales process. It also makes our data readily available to our sales team, which helps them make better decisions. The best thing about bilin is that it helps me get more sales for my business. With this software I am able to find new customers and follow up with them as well so they become future clients. It's not easy at first but once you learn everything there are many features that make things easier. There isn't anything that i dislike. I would recommend anyone who wants their business to grow use this product. My company has gained many new customers which have helped us increase revenue in sales.