Review on ✨ Brydge 11.0 Pro Wireless Keyboard: iPad Pro 11-inch (2018 & 2nd Gen, 2020) Compatible, Backlit Keys, Long Battery Life - Space Gray by Alex Solano

Update, 4 months and 2 weeks later: Two messages to customer service. No Answer. Make it what you want. If you're having trouble with this keyboard and are outside of Revain's return window, then good luck! Update, 4 months later: The backlit buttons no longer work and the battery status indicator LED no longer appears when the battery status indicator button is held down. While the hinges are very durable, it's not the rubber that protects them from scratches on an expensive iPad. The rubber on one of my hinges came loose from the hinge after only 4 months of use and after taking the iPad out of the case maybe 10 times. It's not the end of the world as I can hold the rubber strap in place so it protects the iPad while I slide it into the hinges, but the broken backlit buttons and status light seem to be a software/firmware issue be and are a complete thing. - Bumper for me. Brydge responded to my initial review by saying that if I ever need help with a product I can contact them on their website. I did this three business days ago and no one replied. At this price you expect consistent quality and at least a helpful customer service, which I haven't experienced before. Sorry, but I can no longer recommend this keyboard. If you're like me looking for a new keyboard right now, check out Logitech for the iPad Pro 11. I have tried different cases and this is by far my favourite. It's pretty hard. If you want your installation to be easy, then maybe look elsewhere. Otherwise, this case has it all. It's very well done. The loop is strong. The keys feel very comfortable: they don't click, but they're not very soft. The space gray color perfectly matches the space gray color of the iPad. A few times people have mistaken my iPad for a MacBook Pro, which I think speaks volumes about the overall build quality and design. The keyboard has arrow keys that weren't present in any of my other cases. This is a very nice addition.