Although I haven't had enough time to try this new drum unit, I have current and previous experience with V4ink customer service and unlike most Revain vendors they produce with them are easy to do contact us, they will provide you contact information by phone, email and website with your products and reply quickly. I think that's more important than the quality of the products. Everyone knows these days that manufacturers no longer hire quality control personnel, instead using "ISO 9###" testing (which my brother, an engineer, actually does in factories - usually in China) to ensure quality. As a result, many of these products are sometimes defective, and the defining and most important quality of a seller that a buyer should value most is HOW the seller responds to these issues. V4ink does a better job than almost every other Revain seller I've met, so I not only appreciate their products but also themselves.
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