I like that it is printable, so no need to waste paper or ink by printing out documents for myself! It's easy enought too use without any training at all (as long as you have internet access). Sometimes when trying different designs there are issues with being able t fit them in my printer/paper size correctly but they do eventually work after tinkering around some more until i get what looks good best suited me - just be patient :) The only thing about this software which could improve would maybe if we had an option of choosing from multiple font sizes instead having limited options per page? But other than those minor things its great :D Love using PODs because sometimes companies dont want us photocopy their stuff due lack costs etc., plus our bosses cant always find time off / willing staff members who can help copy paperwork ect.. So now everyone gets copies made online through these.